A Few ID Security Tips

Unless you have been living under a rock for the past several months, you know that several major retailers have been the target of hackers with information about millions of customers being stolen and resold to digital miscreants worldwide.  Hardly a day passes without some new report of a bank account emptied or bogus credit card charges.

While most of us can’t address any major flaws in the security systems of retailers and we can’t guarantee 100% personal security unless we choose to go off the proverbial grid, we can do some simple things that can make identity theft more difficult for those looking to get into our cyber wallets and purses.

Let’s start with sending email.  If you have several people, like your club membership, that you need to send email, don’t put all the addresses in the “To” line.  Rather, put all the addresses in the “BCC” line (the Blind Copy Line); that way the individuals getting the email do not get the complete list of all recipients.  Those with less than honorable intentions can harvest email addresses from messages sent using the standard address method.

Speaking of email, what benefit is it to you to say yes when the clerk asks if you would like your receipt emailed to you? I can think of none.  Announcing your email to the others in line at the checkout, at the same time the clerk may have asked you for your phone number while clearing a check, is just too much information.

So many of us use smart phones and tablets and are delighted when we sit down at Bob Evans or McDonalds and find free wifi.  I use it myself to read the online New York Times, check the weather or sport scores.  This is not a place to do anything online that you wish to keep confidential. 

For example, don’t check your VISA balance and don’t access your online bank account.  Public wifi access can be easily hacked and you never know if you are actually on the Bob Evans wifi.  It could be that the nice looking young man at the next booth has a small wifi hotspot posing as the real Bob Evans wifi and everything you type is being recorded on his laptop.

We shouldn’t be paranoid, but a little common sense can go a long way to protect your identity. 

If you would like more information on online security just email me your name, address, social security number and mother’s maiden name and…..

WiFI on the Road

Wifi in Your Car, Not!

When it began it was only available to major universities, laboratories and the military. Then it migrated into the offices of the nation’s largest corporations. It wasn’t long before you could find it in k-12 schools and then in our homes. Going mobile, it found its way into our pocket or purse. It was only a matter of time before it found its way into our cars.

At a time when billboards and radio spots encourage people not to text while driving, adding more stuff to that LCD display found front and center in many new cars seems, at best, ill-advised. Nevertheless, automakers from Audi to Volkswagen are beginning to offer Internet based services in their new models.

With several mobile phone companies offering 4G services, enjoying a robust Internet connection while traveling at 65 mph down I-74 is now possible. Is it a good idea? Apparently several automakers think so.

A perusal of the cars section of the daily newspaper will show several companies touting their in-car wifi. Now, most are very careful to emphasize in the ads that this Internet access is for your passengers. In some TV spots the camera pans to a passenger in the rear seat working on a lap top. Another ad offers Internet radio services like Pandora.com to provide some music accompaniment to your daily commute.

One of my favorite TV commercials shows an LCD display on the dash of a new car replete with icons and symbols. The narrator describes how riding shotgun has never been so much fun. I have to wonder how you access all these features on the LCD screen if you are the only person in the car.

Most of us have embraced the navigation services and it seems that more people than ever are on the phone while driving. It is not uncommon to see a fellow commuter drinking coffee, putting on make up or eating an Egg Mc Muffin while driving. You may have seen someone doing all three.

So, when driving to work, don’t be surprised if you see that the “passenger” riding shotgun is really a lap top and the driver is answering email between sips of coffee.

Mobile Hot Spot Saves the Day

Time was when a vacation meant severing connections with the work a day world for a week or two. Going to the beach or to the mountains was a chance to get away for a time without many of the modern conveniences that both make our life easier and more connected. For many, vacations have turned into a time when we are prone to multitask even more than we regularly do. We are on vacation. We enjoy the beach and fresh air. We change our daily schedule. But many of us also stay connected to our “day job” using mobile phones and laptops.

When searching for a vacation spot, albeit a campground or a five star hotel, the availability of high speed Internet access is often as important as a great view or proximity to attractions. My wife and I have been taking a week each year to join friends on the Outer Banks of North Carolina. The seashore there is outstanding and the weather, other than for the occasional September hurricane, is beautiful.

For the past few years we have enjoyed having high speed Internet access where we were staying. I was able to keep up with office emails and appointments and still enjoy time in the sun. This year, partially because of the recent hurricane that hit portions of the islands, we stayed at a place that did not have a working Internet connection.

This would have put a real crimp in my plans for the week but my smart phone came to the rescue. My phone, like several other phones from various vendors and carriers, can be used as a Mobile Hot Spot. This feature makes my phone a wifi hub and connects any computer device with wifi capability to the Internet using the phone’s 3G or 4G mobile connection. In other words the phone works just like the wifi hub in your house or office, but instead of connecting to the Internet via an Internet Service Provider like RoadRunner or Fuse, it uses the mobile phone network, in my case Verizon.

The connection, dubbed by some providers as “myfi,” is not as fast as a regular wifi/broadband connection but the speed is more than adequate to access email and my office network. You sign on to the hot spot the same way you sign on to any wifi service at home or at the local coffee shop. You can password protect the access if you wish.

When using “myfi” you will notice that the mobile phone’s battery will only provide about one hour of service. It is a good idea to keep the battery charger connected to the phone when using the hot spot feature for longer than a few minutes. Also, some plans charge a premium for hot spot technology. You may want to ask your provider if it is included in your plan.

If you do a lot of traveling and need Internet connection, the mobile hot spot feature on your phone may be just the ticket.

Survivor’s Guide

I was asked recently what technology skills and knowledge I felt were important for non-technical boomers to have in order to function in this increasingly complex and ever changing digital environment. Presuming that most of us will not be retreating to some desert island or isolated mountain top to live out our days, like it or not we will be faced with more and more technology incorporated into even the most mundane devices and activities. I am not sure that I can really give a list of skills that you may wish to develop but I can suggest some ways you can more safely navigates this new territory.



As much as we may fight it, our banks and merchants will continue to move almost exclusively toward an electronic payment system. For now it may continue to be based on plastic credit and debit cards but soon will include mobile phones and other digital wallets. It will be important to understand that these conveniences carry with them the need to be vigilant. While most of us would never leave a wallet or purse containing our money and credit cards on our desk or car seat, we may be much less concerned about our cell phone or lap top. Very often these devices contain our passwords and account numbers. Some miscreant can easily find them.



Speaking of passwords, a recent study found that more than 30% of mobile phone users never changed the default password for their mobile phone voice mail account if one was provided by the phone or service vender. These default passwords are well publicized and not changing yours is as bad as writing it on the back of the phone. While we are on the topic of passwords, using your kid’s name or your birth date for a password is also so prevalent that hackers try those first when trying to compromise your accounts.



Wifi hot spots are springing up all over. Gas stations, coffee shops, restaurants, libraries and the doctor’s office provide wireless Internet access. Using your smart phone or lap top to find directions, check the weather or the sports scores via public wifi hotspots is fine. Checking your bank balance or paying bills is not. These wifi networks can be hacked easily and everything you type can be intercepted by that sweet old lady sitting next to you.



Using these new digital tools will continue to get easier. Using them wisely and safely will continue to be more difficult.

Instant Wifi Hotspots

Mobile phones keep getting better and better. Those of us with smart phones (iPhone, Droid, Pre, etc.) have the choice of thousands of applications that can run on our phones. Some are pretty lame and a waste of the time it took for some computer engineer to develop. Do I really need my smart phone to sound like an air horn? There are however some really useful applications that are time and money savers.

Among the myriad of these worthwhile applications now being offered by some smart phone manufactures and carriers is the wifi hotspot feature. I am not referring to the fact that you can access the internet from your phone using wifi hotspots at coffee shops, libraries and other public places. That feature has been around for years. This new application allows your phone to actually create a wifi hot spot. Here is how it works.

Turning on the wifi hotspot program makes your phone a wifi router. If you or a friend has a laptop computer with wifi, the laptop can wirelessly connect with your phone and use the phone’s 3G or 4G Internet connection. In essence, you are almost always able to connect to the Internet even if there is no traditional wifi or hard wired connection available.

This feature does not take the place of a lap top with wireless modem. Many road warriors have a 3G or 4G card built into their laptop since they are often away from the office and beyond traditional wifi range. Since they use it a lot, it is better to have it built in. The smart phone wifi hotspot application is for people who occasionally find the need to connect the laptop to the Internet but don’t want to spend the money for the fairly high monthly fee for the laptop modem.

When I first got my current phone from Verizon, the wifi feature was an extra $40 over and above my data and phone plan. Only a few months later Verizon began to offer the feature for free. I have used it several times and it works great.

You have to check with your carrier to see if they offer the service and you must have a phone that is capable as well. The Palm Pre Plus and the Droid models can run the application. It is interesting to note that the much heralded iPhone does not.

There are a couple things to keep in mind if you do decide to add this application to your phone. Make sure that you know what your plan covers. Some carriers give you a certain amount of data free and then begin to charge if you go over your allotment. If you have a few friends all connected to the Internet through your phone, you will use a lot of bits and bytes very quickly.

Also, the circuitry in the phone that allows this feature is very power hungry. My phone can only operate in this mode for about 1.5 hours. You can, of course, keep it plugged into your car or charger and use it without running down the battery.

So the next time you are on vacation at the beach or in a cabin in the woods, you can still stay connected. But again, you can also choose to turn it off.

Home Network Options

Many of us have installed wireless computer networks (Wi-Fi) in our homes and small businesses. The ease of sharing a single Internet connection or a printer is a real convenience. Also, Wi-Fi allows those with other Internet enabled devices like smart phones, iPods and iPads to connect to the outside world. And of course since Wi-Fi is wireless, being able to freely move around your home with your lap top or iPod is really great.

For those who want a home network but do not want to use Wi-Fi, the only option up to now was to run special wiring to various rooms in your home and install network jacks. This wiring is called CAT 5, which stands for Category 5, an electrical engineering designation. For new construction, running these thin cables is no big deal. Running them through walls and floors in older homes can be a real pain.

There is an option. There are devices that can connect all your computers, printers, scanners and Internet connection using the existing wires in your home which are being used for your electrical service. That’s right; the same receptacle into which you plug your living room lamp can also be used as a high speed data connection.

The technology used is the same that some major utility companies like Duke Energy have offered, albeit on a limited basis, to provide Internet access to customers without the need for cable TV, fiber or telephone wires.

There are a number of companies that sell the special router and adapters. You can get product information at www.Homeplug.org. There you will find information on various applications.

This type of home network is not for everyone. If you are a power-user who is using the network to send video files to the TV and store HD television programs on a central server, this is not for you. Also, if you want to use your smart phone or other wireless internet devices, this solution will not work for you. On the other hand, if you have two computers and a printer that you want to connect or just want to share a single internet connection, this might be a good option.

WiFi on Steroids

Last year I mentioned in one of my weekly columns that I was following the development of a new technology that could have significant impact on how and where we connect to the Internet. That technology is called WIMAX and earlier this month the first major installation began operation in parts of Baltimore, MD.

Most of us know about WiFi, a related technology for wirelessly hooking up to an Internet connection without the use of wires. Most offices and many private homes have installed WiFi connections as have many coffee shops, restaurants, hotels and libraries. You can even sit on a park bench in Garfield Park in downtown Cincinnati and answer email and surf the web wirelessly with the free WiFi connection offered there.

One big limitation of WiFi is that the “signal” can only be transmitted over very short distances, often less than a few hundred feet. So, while this technology is great if you are sitting at a table drinking coffee, it does not work while on the move in car, bus or train. Also, unlike cell phones, the WiFi cells or “spots” are very limited in coverage.

You can think of WIMAX as WiFi on steroids. The coverage area of one WIMAX cell can be measured in square miles rather than in square feet. As a result, an entire city or county can be covered by a few high powered WIMAX transmitters.

A combination of advances in technology and the recently freed up radio spectrum have made WIMAX, a technology long confined to the laboratory, a viable commercial product that should help feed our insatiable appetite for mobile computer access and advanced communication.

Now I am sure that you would agree that the prospect of commuters on I-74 answering email on their laptop while driving 70 mph on the way to work is hardly a benefit to society, if we look a bit deeper we will find several other more valuable applications.

Cars with WIMAX capability could transform the way we listen to the radio. Since most major radio stations in the US provide their programming on the Internet, these stations can now be listened to anywhere. If you want to hear Marty lament another Reds loss, you could listen to WLW 700 while driving on a Los Angeles freeway.

As more and more cars are controlled by computers, software updates could be downloaded to your car’s innards without a stop at the dealer service shop. While some of this happens now using the mobile phone network, the WIMAX bandwidth is exponentially greater than what is possible via cell phone.

For public service personnel there are some tremendously exciting possibilities. The transfer of medical information to first responders could save lives. The ability for firefighters to access databases of information about a specific building or neighborhood while en route to an emergency situation has long been a dream. It may soon be common place.

WIMAX is only one of several technologies that are coming to market that will continue to allow us to “cut the cord” and wirelessly connect to our world regardless of place and time. This is a good thing as long as we remember that we can and should periodically turn it off .

Don't Broadcast Your Personal Information

You can’t miss all the hype from companies like Cincinnati Bell and others bragging that that they have installed hundreds of WiFi “hot spots” throughout the area. A “hot spot” is a location from which you can access the Internet wirelessly with your laptop computer or other WiFi-enabled device like a Palm Pilot®, cell phone or even a wireless gaming device. In the Harrison area you can find public WiFi spots at the Speedway gas station and The Public Library. These are Cincinnati Bell sponsored locations. There are many others. Time Warner Road Runner in cooperation with "Project Lilypad" is installing free WiFi at CVG making it one of the few airports in the nation with free WiFi service.

While there is great convenience to being able to sit in a coffee shop, or even under a tree in a park, and conduct personal or work-related business using your computer, there are a few things to keep in mind. For example, many of us do much or all of our banking on line. This requires the use of passwords, user names, Social Security numbers and other very personal information. Now I am sure that if you were in a crowded restaurant you would not shout out, for all to hear, your Social Security number or ATM password. Well, if you are logged on line at a public WiFi location that is potentially what you are doing.

Remember that WiFi systems "broadcast" the information though the air and any computer close by, with the right software, can intercept that information. Because these public WiFi locations are used by many people they can’t be secured with encryption systems like we use in many of our offices and businesses. For sure the guy with dark glasses and a trench coat in the next booth at Market Street Grill is most likely not spying on you. But, he could be.

So the rule of thumb is to keep your private communication via computer private. Do it at home or only on systems that you know are private. Speaking of home, many of us have WiFi systems in our homes. If you live out in the country most likely you don’t need to worry about your neighbor signing on to your system. In the city, where houses are closer together, or in condo units separated by only thin walls, your WiFi can easily be used by the guy next store. If you don’t care if he is “freeloading” on your Internet connection and can eavesdrop on your communication, you need do nothing. If you might have a problem with that, you can encrypt your system. This will allow only you and those you authorize to use the connection. You will find instructions on how to do that in the manual that came with the WiFi router. It should be in that junk drawer someplace.

To be sure the wireless revolution is tremendously convenient. Cell phones, Blackberries® and cordless home phones are great tools. Just remember that anything you send or say on these devices is broadcast for all to read and/or hear.

Well, I promised to keep you up to speed on the availability of the DTV set top converter boxes. At this writing (Feb. 9) I have yet to see one in a store but I do have one. I got one from my contacts in Washington and am told that within a month or so they will be in most major electronics retailers. So it is a safe bet that you can send for your coupons from Uncle Sam. You can do it on line or by phone. The web address is www.ntia.doc.gov/dtvcoupon ; the phone number is 888-388-2009.

I have the Zenith/LG model and it is a very nice unit with lots of easy to use functions. I plan to review the various brands and models as they become available in local stores. Look for the reviews in future columns.

Broadband Adoption on the Rise 2007

Just as the development of the Interstate Highway system transcended its goal of providing efficient and rapid deployment of military resources throughout our vast country during the era of the “Great Red Menace,” the accelerated construction and use of high speed internet connections are also having a major impact on our society apart from merely providing some new technology. Today, the geographic and demographic development of our cities and suburbs can be directly attributed to the construction of super highways. So too, the availability of high speed internet access has changed the way we work, play and communicate. It took the better part of 50 years to complete the Interstate Highway System, the information super highway has take much less time.
Recently a major study by the Pew Foundation Internet & American Life Project, found that nearly half (47%) of all adult Americans now have a high-speed internet connection at home. The percentage of Americans with broadband at home has grown from 42% in early 2006 and 30% in early 2005. Among individuals who use the internet at home, 70% have a high-speed connection while 23% use dialup.
I found it interesting that the study showed strong growth in home broadband adoption from 2006 to 2007, namely:
• African Americans: 40% of now have broadband at home.
• Rural Americans: 31% of those living in rural areas have broadband at home.
• Low income households, that is, adults who report living in households with annual household incomes under $30,000 annually: 30% of those in this group report having broadband at home.
There are several reasons that broadband has taken off. Since colleges and universities where pioneers in establishing high speed networks on campus reaching not only into classrooms and laboratories but into residence halls and dorms, graduating students had little patience with slow dial up connections when they moved off campus. In many cases they were more interested in obtaining broadband than they were in subscribing to cable or satellite TV.
Another growing segment was made up of retired office workers who had robust connections to the internet at work. When they retired they were already very much wedded to using the internet to keep track of family and friends, do banking and investment tracking and other tasks that require high speed access.
In the recent past, hotels and motels hyped their swimming pool or cable TV. They now brag about the free high speed internet connections and WiFi.

Setting up home wireless network is easy and inexpensive

The lazy days of summer are here. It is a time when many of us move outside for the next three months. Grilling on our decks or sitting out and enjoying the evening breezes. Just as you have been able to take your telephone conversations with you to the back yard or deck using a cordless phone, you can also take your laptop as well. Setting up a home wireless computer network is really quite easy and inexpensive. Even if you don’t venture outside, having access to the internet in any room of the house and having multiple family members share the single connection is a real plus.

A home wireless network consists of a small device that connects directly to your cable or DSL modem. It is called a Wireless Network Router. Instead of maintaining the connection to all the computers in the house over wires, it actually “broadcasts” to these computers within about 100 feet of the device using high frequency radio waves. Each computer must be equipped with a wireless network card. So for most of us mortals who live in standard size houses, the 100 ft. radius encompasses all the rooms in the house and the back yard.

Each computer using this wireless network signal must have the appropriate add-on hardware. Often laptops come with a built in card. There are also adapters that plug into the USB port of your desktop computer.

You can set up a home network that includes the wireless router and three cards or add-on devices for three computers for a total of about $125.00. All computer stores and the major appliance retailers have the equipment for sale. Two of the most popular brands are Lynksys and D-Link.

The cost of the equipment is a function of the speed that it can send and receive data and the distance it can broadcast. For most homes look for a label on the device that reads “802.11g.” This should work fine, unless you are a power user sending high definition video around your home on this network.

Be sure that you follow the directions to “secure” your network. A person driving down your street with the proper equipment could eavesdrop on your connection and capture data that might have your banking or other private information. If you live in the city where apartments or homes are close together, a non secure network could provide free internet access to several of your neighbors. The only way you would know is that your connection might get very slow.

Oh yes, both Cincinnati Bell ZoomTown™ and Time Warner Road Runner™ will provide and set up a wireless network for you for an extra monthly fee. When I last looked, the cost of doing it yourself would be recouped in about 24 months.

So break out the brews, the hotdogs and the laptop and go wireless this summer.